One-on-One Settlement & Resource Navigation
Immediate needs; relevant community services; referral information; practical next steps; specialized services and follow-up navigation.
Free settlement resource navigation and referral support
ThriveTogetherINCLUSION HUBGet Settlement SupportSETTLEMENT & NEWCOMER SUPPORT
New to Brantford? You don’t have to figure everything out alone.
TTIH provides settlement navigation, resource guidance, referrals and community connection for newcomers, immigrants, refugees and refugee claimants in Brantford and surrounding communities.
Whether you recently arrived or have lived here for some time and still need help navigating available resources, we’re here to help you find your next step.
Start here.
You don’t need to know the name of the service, organization or program you need. Tell us what you’re looking for, and we’ll help identify appropriate resources, services and organizations.
Listen. Guide. Connect.HOW WE CAN HELP
Support for the many parts of settling in.
Choose the area closest to your need. If you are unsure, you can still start with us.
New to Brantford Orientation
Community organizations, libraries, centres, transit, recreation, family programs, food and clothing resources, events and volunteering.
Housing & Basic Needs Navigation
Housing searches, affordable or emergency housing resources, rent supports, food programs, clothing, furniture and household items.
Employment & Career Resources
Employment services, job-search resources, resumes, interviews, Canadian workplace information, skills development and credential recognition.
Education & School Navigation
Schools, registration, youth programs, adult learning, college, post-secondary, English-language and community learning resources.
Healthcare Navigation
Primary care, community health centres, walk-in clinics, public health, children’s health, refugee health, mental-health and wellness resources.
Counselling, Psychotherapy & Mental-Health Referrals
Culturally responsive, trauma-informed, children’s, youth, affordable and funded services where available; support for stress, anxiety, trauma, grief, adjustment and isolation.
Assessment Referrals
Help understanding what service was requested, finding qualified providers, referral information, possible funding resources and practical next steps.
Refugee & Refugee Claimant Support
Settlement, housing, food, employment, healthcare, counselling, trauma support, education, language, family and legal-service referrals.
Refugee Mental-Health & IFHP Navigation
Find providers who may serve refugees and claimants, use official IFHP provider resources, understand possible next steps and connect with community supports.
Immigration & Legal Service Referrals
Newcomer organizations, community legal clinics, authorized immigration professionals, refugee organizations and reliable resources.
Government & Community Services
Service Canada, Ontario and municipal services, benefits, identification resources, newcomer and family programs.
English & Language Resources
ESL, LINC for eligible newcomers, conversation groups, literacy, interpretation and translation resources where available.
Family, Children & Youth Resources
Children’s and youth programs, parenting, early years, school, recreation, family support, mental health and affordable activities.
Community Connection & Belonging
TTIH events, workshops, creative and wellness activities, volunteering, friendships and opportunities to contribute your skills.
Need counselling or an assessment?
TTIH can help locate appropriate counselling, psychotherapy, mental-health and assessment services. TTIH’s settlement-navigation program does not itself provide diagnoses or clinical assessments. Clinical services are provided by appropriately qualified professionals or organizations; availability, eligibility, fees and coverage depend on the provider or program.
Get Help Finding ServicesYou may be new to Brantford, but you are already part of our community.
HOW IT WORKS
Four simple steps.
Tell Us What You Need
Complete our short form. You do not need to know exactly which service you need.
Connect With TTIH
A team member reviews your request and connects with you to understand what you’re looking for.
Receive Guidance
We identify relevant resources, organizations and possible next steps.
Get Connected
Where appropriate, we direct or refer you to organizations or qualified professionals.
WHO WE SUPPORT
Who can request support?
New immigrants, permanent residents, refugees, refugee claimants, newcomer families, international newcomers, people who recently moved to Brantford, and people who need help locating newcomer or community resources.
External program eligibility is determined by that organization or program.NOT SURE WHAT YOU NEED?
That’s okay — start with us.
“I just arrived in Brantford and don’t know where to start.”
“I need help finding food for my family.”
“I’m looking for work and don’t know who can help.”
“I need English classes or help registering my children for school.”
“I’m a refugee claimant and need counselling.”
“I’ve been told I need an assessment.”
“I need housing resources.”
“I just need someone to point me in the right direction.”
REQUEST SETTLEMENT SUPPORT
Tell us how we can help.
A TTIH team member will review your request. We cannot promise eligibility, funding, service availability or a specific outcome, but we can help identify possible resources or next steps.
Prefer email? info@ttih.orgFOR COMMUNITY ORGANIZATIONS
Partner With TTIHAre you a community organization or service provider?
TTIH welcomes connections with organizations serving newcomers, immigrants, refugees and families. We’re building a referral network across settlement, housing, food security, employment, education, healthcare, mental health, counselling, assessment, refugee support, legal services, children and youth, language services and community development.
IMPORTANT INFORMATION
Thrive Together Inclusion Hub provides community-based settlement navigation, general information, resource guidance and referrals. TTIH is not a government agency, law firm, immigration consultancy, healthcare provider, housing provider or employment agency. We do not provide legal or immigration advice, determine eligibility for government programs, or guarantee access to housing, employment, funding, healthcare, counselling, assessments, immigration outcomes or other third-party services. Where specialized support is required, we help individuals identify appropriate organizations or qualified professionals.
Counselling, psychotherapy, psychological or other clinical assessments are provided by appropriately qualified professionals or organizations and are subject to the provider’s scope of practice, eligibility requirements, availability, fees and applicable funding or insurance coverage.
The TTIH website and settlement-support form are not monitored as emergency or crisis services. If you are in immediate danger or require urgent emergency assistance, call 911 or access an appropriate emergency service.
Building a new life is easier with community.
Whether you need one resource, several supports, or simply someone to help you understand where to begin, TTIH is here to help you navigate, connect and move forward.
ttih.org